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Latest Discussions and Reviews About Xfinity Stores in USA
Xfinity WiFi secure profile not getting installed
I am trying to connect two of my devices with the secure Xfinity Mobile hotspots, but fail. I am an Xfinity Internet customer. I am also an Xfinity Mobile customer. I have three Android devices 1. Google Pixel 7 (running Android 16, December 5 security update) originally purchased from Xfinity, has always been used w/ Xfinity Mobile and still is. 2. Google Pixel 6a (running Android 16, December ...
Author: u/WiseScene422 1 points 5 comments
View Discussion on RedditHelp with Mobile
I know there are limited things that can be done to help with Mobile things but I really need help. My wife and I have been working with/waiting in the mobile stores for about 8 hours total and we are really out of patience at this point. It started with my wife purchasing a new phone and the tech porting my number to that phone instead of her number from T-Mobile. Once we figured that out, they...
Author: u/skipdo 1 points 3 comments
View Discussion on RedditArris S34 Phasing Out?
I was going to get an Arris S34 Modem but found it to be a lot harder to find at stores compared to the S33. Is this an indication of it not being fully supported anymore by ISP (Xfinity)? I want the higher upload speed but might just get the S33 because I can just walk in and grab it. Wasn't sure if anyone knew about it or not, thank you
Author: u/RoguAxel89 2 points 10 comments
View Discussion on RedditArris S34 Phasing Out?
I was going to get an Arris S34 Modem but found it to be a lot harder to find at stores compared to the S33. Is this an indication of it not being fully supported anymore by ISP (Xfinity)? I want the higher upload speed but might just get the S33 because I can just walk in and grab it. Wasn't sure if anyone knew about it or not, thank you
Author: u/RoguAxel89 1 points 0 comments
View Discussion on RedditCan not activate my included peacock premium via xfinity
When i go here: [https://customer.xfinity.com/activate-peacock](https://customer.xfinity.com/activate-peacock) it says i'm ALREADY activeand takes me to peacock where i'm signed in and there is no active plan and im asked to pay 10.99 per month to watch anything. https://preview.redd.it/4zlc6dsvtdbg1.png?width=914&format=png&auto=webp&s=442354f35869c35030f1679ffbb1da1d7...
Author: u/Hospital_Altruistic 1 points 7 comments
View Discussion on RedditDeco Mesh - Replacing Xfinity cable modem, do I need to reboot Deco or just plug in the new modem?
I have a Deco mesh system set up pretty stable for the past year (BE68 with 5 nodes). I'll be replacing my Xfinity XB8 modem (which has WiFi off) with the newer Xfinity XB10 (will also keep WiFi off). Once I bring home the new one from the Xfinity store, plug it into my cable and set it up...do I need to do anything with the Deco mesh system as well? Or just simply leave it all as-is (don't e...
Author: u/stuman1974 2 points 5 comments
View Discussion on RedditHow to Return Modems No Longer Shown on Account?
I have two modems that were sent to me as "upgrades" and I am not sure why I received two but each time I was instructed to activate the modem when I received it and so I did. My account was closed and I opened a new account for the modem which I now have activated. I am not able to take the modems to a UPS store or Xfinity store. How can I go about getting the proper return labels for t...
Author: u/DogeSeeMoon 2 points 10 comments
View Discussion on RedditFamily line switched to Tmobile w/ free iphone - can I sell it?
I'm trying to use less of a smartphone, not more of one. So, I don't want the free iphone 17. I had actually been looking into some blackberry-style phones before my dad switched our family line over to Tmobile last week. I still have to go into Tmobile and get them to move my phone over, and I'm trying to decide whether to take this offer or just keep my old phone. Can I receive the iphone 17, s...
Author: u/ohme0hmyoh 0 points 22 comments
View Discussion on RedditCanceled Xfinity Cable on Dec 18th - still getting charged
Canceled Xfinity cable over phone with agent and returned cable box to local store on Dev 18th. Received a confirmation email. On December 19th I received a full monthly charge to my credit card. I just received another charge to my credit card dated yesterday, January 2nd? How does anyone reverse and stop these charges from continuing?
Author: u/MinimumGain 2 points 6 comments
View Discussion on RedditI get this when I try and access my email…
So I have been locked out of my email for the past week. Can’t log into any accounts because I have 2FA linked to this email. Had the email for like 8 years and never had an issue until now. Called and texted comcast/xfinity. Nobody can help. Went into the store and they said they didn’t know how to help and gave me a phone number which didn’t help. Idk… has anyone dealt with this before?
Author: u/Corrosive_salts 1 points 6 comments
View Discussion on RedditIs this thing unlocked or not?
Update- went in and switched it no problem(unless something goes wrong with data, updates, or billing down the road). I don't even think you'd have to go in, but I was in and out of the store in like 20 minutes. Switching over the ESim automatically updated the TMobile software code over to CCT (Xfinity). I'm able to call and text just fine. If the BYOD site gives you that message just try your E/...
Author: u/AroundTown25 2 points 6 comments
View Discussion on RedditRepeated support failures during service transfer
I’m posting this here because I know Xfinity employees read this sub, and at this point I want accountability more than another scripted apology. I moved recently and needed to transfer my internet service to a new address. I scheduled a call well in advance to do this correctly. I was explicitly told by a representative that I could call on my move day to stop service at the old address and re...
Author: u/AreaShot5625 1 points 2 comments
View Discussion on RedditInsane Random Ping Spikes With No Found Solution Yet
I've seen several people mention, and myself experience, insane ping spikes out of nowhere since the last month. There is a few things I've found to corroborate that this may be a Roblox issue, as I've tried several recommended solutions with no fix. These ping spikes are related solely to Roblox, as if I'm in a Discord call, or watching a stream in a VC I experience no drops, and continue being a...
Author: u/shaunsnj 3 points 4 comments
View Discussion on RedditXfinity Mobile return label blocked / system “stuck”
I need help from Xfinity Mobile Resolutions / Order Management. Front-line support has looped for over a week with conflicting instructions and no working return method. My Issue: Return label/RMA cannot be generated for an unwanted iPhone 17 order. A supervisor stated the return system is “stuck” due to multiple requests and provided reference -8070897654239420570. Order: iPhone 17 Sage 256...
Author: u/Turnbomb 1 points 3 comments
View Discussion on RedditNo Xfinity NOW Mobile Billing Department ????
I'm posting here today in the hope that I can find some help to an issue that's been ongoing since September. I have spent hours, upon HOURS transferred to and to speaking to every department possible only for me to be told that I will see my refund in 5-7 days. I wait 5-7 days only to call back and spend hours going from chat to phone and then back, bounced from department to departmen...
Author: u/Odd-Mission-7460 0 points 1 comments
View Discussion on RedditBilling Issue: Mobile Unlimited Line promotion not applying after Internet upgrade
I am creating this public post as requested by the Mod team via private message so a ticket can be opened for my issue. I recently upgraded my home internet service to take advantage of a widely advertised promotion that I saw both on the website and in local stores. The offer was for an unlimited mobile line and a second unlimited line for $20 / month for a year. However, since upgrading, my bi...
Author: u/Legal_Consequence799 1 points 1 comments
View Discussion on RedditRemove wires
Hello, I need assistance removing external wires to my house so that I can perform house renovation. Because I do not have an active Comcast account, neither calling 800-XFINITY nor visiting a store worked to get help. What are my options for contacting Comcast to actually help?
Author: u/Top_Yesterday2688 2 points 4 comments
View Discussion on RedditHaving trouble transferring a number
I keep getting the error "It looks like your account is missing a verified contact method" even though I have a number on file and have 2FA enabled. It wants me to go to an Xfinity store but that's not possible right now.
Author: u/shiftshape 1 points 4 comments
View Discussion on Redditdown again!!! :D
https://preview.redd.it/0h30vcppjwag1.png?width=1170&format=png&auto=webp&s=f655de1e56c6198f9fb3872280927b3a076e1ff9 happy russians
Author: u/thirteen147 0 points 3 comments
View Discussion on RedditSo many issues, mostly related to moving
Oh man, where to start. First, I let xfinity know in late November that I was moving, and they cut my internet off on Thanksgiving Day, which was awful timing. I called that day and was told no one was there from "that department" to talk to me about this because they were closed for the holiday. When I called the next day, I found out they assumed I'd already moved and disconnected my ...
Author: u/phunkmaster2001 1 points 7 comments
View Discussion on RedditFind Xfinity Stores in 200+ USA Cities
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