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Latest Discussions and Reviews About Xfinity Stores in USA
The Xfinity Experience
I went into the store to solve why my voicemail was not alerting to new voicemails, meaning no icon alert. Employee immediately did a Reset Accessibility Settings. The voicemail issue was not fixed, and all my phone settings were reset, to my disadvantage. I have to try to restore my preferred settings on my own time. They indicated that my phone was outdated and therefore not updating correctly...
Author: u/cptnfan 11 points 10 comments
View Discussion on RedditAs a new account, can I exchange my phone and get a different model same-day in the store?
Hey all, I tried going from iPhone to Samsung and ordered the Galaxy S25 Ultra however it is far too large for my small hands and I’m already missing my purchased content. I didn’t expect it to be as much of an issue as it is. I’ve only used it for a few hours. If I go to the Xfinity store, can I exchange it in the store for an iPhone same day or do I have to mail it back in?
Author: u/Traditional_Elk_723 1 points 3 comments
View Discussion on RedditDear Xfinity Leadership: 4 Failed Shipments, 1 Incompatible Router, and a Month of Paying for Nothing.
am formally escalating a month-long systemic failure to provide the basic equipment required to use my service. Since March 27th, I have been stuck in a loop of incompetence that feels less like "customer service" and more like a ghosting campaign. # The Timeline of Failure: * **3/27 - The Store Visit:** I went to an Xfinity store to get set up. They provided a router that is **incom...
Author: u/May_2026 9 points 15 comments
View Discussion on RedditNeed to move phone line out without account owner's involvement
Hello xfinity, I am in a unique situation wherein I have a phone line as part of a family plan which belongs to my ex. I am neither the account owner or manager on that account and I need to move my phone line out and have my private plan. I have visited the xfinity store in my town and they aren't willing to do it without the account owner's physical presence. i would do it if it was that easy. h...
Author: u/tennisenthu 1 points 5 comments
View Discussion on RedditHey guys
Yeah xfinity really have a scamer sales don't trust anyone from Philippines or India and for 100% the store alllllll are scamming you and you must check your account before leaving how many lines and how many accounts yeahhh xfinity hires scammer and yeah there is leaking info yeahhh 100% pay more and stay safe with any other providers xfinity the worst
Author: u/hate_world22 2 points 0 comments
View Discussion on RedditHELP! Billed for cancelled streaming add-on service
On 3-19-2026 I rec'd an email from xfinity Comcast stating that a streaming add-on ("MLB Extra Innings") was set to auto renew. Do not want it & did not intend to auto-renew. And email said I had 30 days to cancel. It's about $150/annually to be billed in four installments. As seniors on a fixed income, it's not "nothing"! I called customer service the same day 3...
Author: u/Commercial-Royal1397 1 points 2 comments
View Discussion on RedditFrequent intermittent disconnections
Hello, we are experiencing almost-daily (and sometimes multiple times a day) disconnections from the Internet. This has been ongoing for well over a month. There have been no outages in our area. This is a serious problem for us as both my roommate and I work from home and need to be online during work hours. We have tried multiple solutions including: troubleshooting via the app, rebooting the ...
Author: u/Vuhlkansu 1 points 6 comments
View Discussion on RedditRogers TV streaming app for Google TV questions
Good morning, I am currently a Bell customer and am looking at swapping to Rogers internet and TV. On my Google TV (TCL) I use the Bell Fibe app to access TV and my PVR. From what I understand there is no official Rogers app in the Google Play App Store, however, there is work around to get the FireTV app loaded (https://www.reddit.com/r/Rogers/comments/1p6nwnb/rogers\_xfinity\_strea...
Author: u/Deaks2 2 points 7 comments
View Discussion on RedditUnknown third-party has the transfer pin?
I'll start by saying, we have a ticket opened with the Xfinity Fraud department (as far as the Xfinity agent advised, he gave us a ticket #) and we have now emailed Comcast fraud dept. March 3rd 2026 we called to transfer our numbers from our Xfinity Mobile only account to an already existing Xfinity Home account which had Wifi. We were told this was possible to combine and it would be easier to...
Author: u/MinimumProfessor3521 1 points 5 comments
View Discussion on RedditMobile Transfer pin
I recently switched mobile carriers since xfinity Isn’t supported/located in Los Angeles. I’ve been having an awful time accessing my transfer pin. Every time I go to get transfer pin or disconnect line I’m in this loops of receiving technical error then kicking/signing me out. Ive done this not only on the app but on several different internet browsers and I receive the same issues over...
Author: u/sainzelpunk 2 points 4 comments
View Discussion on RedditOutdoor cable
For some reason my previous post got marked for Official Reply but there was none, so I am reposting in hopes to get assistance. In Fall of last year the cable connected to my house fell. I went to my nearest store and they put in a ticket. fast forward to today, and they finally attempted to fix the cable issue by zip tvina it to a tree and left the cable box wide open. I have been super patient...
Author: u/RoyalNose8785 1 points 2 comments
View Discussion on RedditGigiabit+ with high latency and Packet Loss
I had an XB7 gateway that I upgraded two weeks ago to an XB8. First XB8 had issues with stability so yesterday I went to the local Xfinity store and swapped with a new XB8. Now anytime I do tasks with any sort of upload requirement I get ping spikes into the 300ms and 5-10% packet loss. I'm in the Indianapolis Area
Author: u/kauqilla 3 points 26 comments
View Discussion on RedditSuspicion that roommate’s boyfriend is cutting off our doorbell camera so we don’t know he’s there
I (25F) live in a row home in a major US city with two roommates (both 25F). We’ll call them R1 and R2. We are all friends and know each other from college. In particular, R1 and I were arguably the closest as we had lived together prior to moving in with R2. Recently, R1 and I had a blowup fight that is irreparable (despite my efforts). R2 was present for the fight and was shocked by R1’s beh...
Author: u/Routine_Union_2376 1 points 16 comments
View Discussion on RedditForgot to unfreeze credit and now can’t upgrade my phone-any way around this?
I have a credit score over 800. I want to upgrade my phone from iPhone 13 to 17. I tried to do it online but got denied, after which I realized I forgot to unfreeze my credit. I’ve gone into 2 Xfinity stores now that I have unfrozen my credit but nobody knows how to help me. One guy gave me the phone number For TransUnion, which is NOT needed because I’ve already unfrozen my credit at all thre...
Author: u/WorriedLevel202 0 points 12 comments
View Discussion on RedditLG TV Xfinity Stream app not working / missing from the App Store
MIL couldn’t get her Xfinity stream app working, called the reps and had the app deleted (as it was stuck infinitely loading). Now the app isn’t on the App Store- I checked my LG tv and same thing- not there. Anyone else have this issue?
Author: u/chrisssf 1 points 3 comments
View Discussion on RedditIs YouTube TV not showing up for anyone else on Xbox Series S|X?
it got removed from my owned apps list from when I tried it on Xbox One back in 2019 I think? and it's not showing up in the Microsoft store either. I finally dropped Xfinity after 8 years since my bill was over $165 just for the cable... and with Internet it was over $250. so I dropped the cable and Internet. got $50 Fiber internet and YouTube TV which is only $85 And I get every channel and more...
Author: u/RealityOwn9267 2 points 3 comments
View Discussion on RedditMultiple requests but no fix
In Fall of last year the cable connected to my house fell. I went to my nearest store and they put in a ticket. fast forward to today, and they finally attempted to fix the cable issue by zip tying it to a tree and left the cable box wide open. I have been super patient with Xfinity but I have to draw the line somewhere. It probably poses a safety hazard as well. What can I do to get this fixed pr...
Author: u/RoyalNose8785 6 points 4 comments
View Discussion on RedditCard recommendation to help build credit?
CREDIT PROFILE * Current credit cards you are the primary account holder of: * Bank of America Custom Cash * Citi Costco Credit Card * FICO scores with source: Experian 741 * Oldest credit card account age: 3 years 3 months * Cards approved in the past 6 months: * Cards approved in the past 12 months: * Cards approved in the past 24 months: 1 * Annual income $: 52,000 CATEGORIES * Ok ...
Author: u/barteker 3 points 3 comments
View Discussion on Reddit*HELP* Playstation 5 (and Pro) connection issue.
\*HELP\* Playstation 5 Network Connection Issue OK I’m on my absolute last leg, but I need help from the community there’s gotta be somebody who’s having the same experience as me and I’m really finding difficulty for the solution of my issue. To start, everything besides my PlayStation is working wonderfully, I argue to say even beautifully. It’s literally just my PlayStations (i have...
Author: u/Separate_Cod1353 1 points 7 comments
View Discussion on RedditXfinity mobile military question
Hi All, I was hoping someone here might be able to clarify this, since customer support hasn’t been able to give me a clear answer. When I signed up for Xfinity Mobile in-store, the salesperson told me that after verifying veteran status, the Unlimited Premium line (advertised as $10/month for 1 year) would actually be $10/month for 2 years. I haven’t been able to find anything on my accoun...
Author: u/Rickter1234 2 points 6 comments
View Discussion on RedditFind Xfinity Stores in 200+ USA Cities
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