Xfinity Near Me

Home based businesses and safety

Hey I’m nearing the completion of my home based shop, converting my detached two car garage into a dedicated paint application studio. My question is what do you all do for security measures or how do you ensure safety when conducting business. Cerakote application of firearms, transfers, storage? I have a google cam system set up in and around the perimeter of the house and shop. Basic Xfini...

Xfinity not helping resolve the issue

I have spent hours upon hours on the phone with Xfinity and no one can seem to help me. They put a restriction on my account saying I had 2 payments in a row that did not go thru when that is in fact not true. I contacted support to cancel the payments so I could pay with a different card and the associate cancelled the payments and my other payment form went thru fine. Every single person says th...

Can’t activate Disney+ / Hulu bundle included with Xfinity 1 Gbps plan — no activate button, nothing works

I have the Xfinity 1 Gbps internet plan which includes Disney+, Hulu, and Peacock. My StreamStore page shows both subscriptions listed but with no status and no activation button. Comcast has opened a ticket but it hasn’t resolved anything after weeks. What I’ve already tried: * Visiting [xfinity.com/yoursubscriptions](http://xfinity.com/yoursubscriptions) — subscriptions show as listed bu...

Finding the right CC for me

CREDIT PROFILE    \* Current credit cards you are the primary account holder of:    \* U.S. bank Flex Points travel rewards \* FICO scores with source: Credit Karma 768 \* Oldest credit card account age: 10 years old \* Cards approved in the past 6 months:  \* Cards approved in the past 12 months:  \* Cards approved in the past 24 months:  \* Annual income $: 50-60k CATEG...

Elderly Mother spent 4+ hours on phone with support - got scammed, not supported

I just returned from visiting my elderly mother who can be easily confused but still independent. She called Xfinity 9 days ago to get help. My father (with dementia) had been ordering pay-per-view, racking up $70 in charges last month alone - he has no idea what he is doing. So my mother called Xfinity support to disable his ability to order on-demand movies or new services. She spent 4+ hour...

Livid with this company

I've had xfinity for several years. Was moving, locked in a rate that was quoted as $45 a month locked in for 5 years. Haven't paid that amount since. Every month there has been some new random charge on the bill that makes no sense. The website is a joke, horribly slow and glitchy. Chatting with a live agent overseas is useless. They could barely even do anything or understand when I went into on...

Xfinity customer service worse than a bad day at the DMV

So at the end of March my wife and I decided we wanted to sign up for Apple TV+. They had a few shows we wanted to watch. I remembered hearing about the Stream Saver bundle with Netflix, Peacock, and Apple TV+, and we already had Netflix, so I decided to look into the bundle. I think it turned out that the bundle with Netflix with ads was about the same price (or maybe cheaper, I don't remember...

Issues Activating Peacock Premium Benefit - Platinum Member Loop

Hello, I am a Platinum Xfinity Rewards member and I’m having trouble activating my Peacock Premium benefit. I successfully claimed the reward and received the email, but I am stuck in an activation loop. The website directs me to the StreamStore in roder to activate my subscription. The StreamStore says I have a subscription that hasn't been activated, but clicking the provided link just sends...

Xfinity Mobile number Transfer

Hello Everyone, Just wanted to send out a message regarding transferring your Xfinity mobile number from a iPhone SE gen2 or gen3, to iPhone 16e or 17e. The issue i was having is once i transferred my date from my iPhone SE gen2 to an iPhone 16e, the phone number transfer cannot be completed. I have done this multiple times with unlocked phones i have bought off Amazon in the past, With no issue...

Need help with returning old gateway after move

Help - I tried chatting with Xfinity assistant, but ended up going in circles. I did a move online via the Xfinity app on Monday April 27th for a May 1st move (I have internet service only with Xfinity). The app told me I would need a new gateway, and that I would have to return the old gateway. The new gateway was delivered April 27th. Fortunately, I was able to go to the new place and retrieve...

Legislative Meetings this week on FATV

How to Decide What to Get

I previously had gen 1 airpods, but they recently decided to no longer work. I had already been looking at other earbuds, but it's so hard to find anything. My ears are shaped weird, so the way that ear buds fit plays a HUGE part in deciding what to go with, but I cam't fond anywhere to try them on. I've check the xfinity store, but they don't even carry Galaxy Buds. I checked my local best buy, b...

Ask me anything: Xfinity Employee

i work at one of the largest stores with traffic and i’m a top seller. ask me anything.

Who can I contact above general support?

Long story short I’ve had an issue with my bill (I’m charged 3x my usual rate) for about 6-7 months now. I’ve called Xfinity support every month to correct the issue, and every time I’m told don’t worry we’ll fix it, they put my rate to its normal rate, but then the next month rolls around and I’m back to seeing a 3x or more rate for my bill that month. Two people ago they said I pro...

Any success fighting back against fraudulent business practices?

In late January of this year I was scammed by an Xfinity chat representative into entering into a three year contract for an iPad with Xfinity Mobile in exchange for a significant discount on my Triple-Play package. I agreed to the terms and conditions for the Xfinity Mobile contract and my credit card was charged a $39 setup fee. When it came time to receive the Terms and Conditions for the lowe...

Xfinity Mobile took my payoff, hid the 60-day rule, now threatening collections

**HELP HOW DO I SPEAK WITH A SENIOR MANAGER AT XFINITY?** I am at an impasse on April 12th, I tried to download an ESIM for an upcoming trip to Europe, I couldn't do that because my ESIM was locked. Right away I contacted Xfinity and was told by chat that in order to unlock my ESIM, I had to pay off my device in full. That amount was not expected but I did it so that I would be able to have an ...

Upgrading the Hulu/Disney+ bundle to ad-free

I’m trying to upgrade my Hulu/Disney+ bundle to the ad-free version, and I’m having a hard time doing so. Xfinity’s support articles tell me to find the subscription on my TV, but when I go to do that, it’s not there. When I go to the Hulu site, it says my plan is managed by Xfinity and to make any adjustments there. Finally, when I go to Xfinity StreamStore and try to add it there, it giv...

How do I turn off these Xfinity advertisement notifications on iOS?

I looked all around the settings and I could not find a toggle to turn these notifications off. The only toggle I can find is to turn it off for the whole app but I just want only the promotions disabled as I still want the login notifications for two factor and that's it. I know on android, there is a toggle in the setting app that should do this but I can't find it on iOS.

T-Mobile continued billing me for 6 months after I returned equipment and cancelled. Anyone else experience this?

Back in October 2025 I switched from Xfinity to T-Mobile for two phone lines and a watch line at a T-Mobile Experience Store. After being charged significantly more than what was quoted to me, I found a better deal back at Xfinity for a third of the price. I ported my numbers out to Xfinity, went to a separate T-Mobile store to get my transfer PIN, returned all equipment on 10/30/25, and explicit...

Charge after cancellation

I've had t mobile for a while now and when I went to upgrade my phone they had some bad plans. I went in store to speak with a representative and told him Xfinity mobile was giving us a better deal. he told us that it was probably better for us to move to Xfinity since they had no good plans. (never explain anything regarding cancellation) I go to Xfinity and they immediately start a new plan. o...